Legal

Privacy Policy

This Privacy Policy explains how SelaniX collects, uses, and protects information when you use our website.

Last Updated: September 2026

1. Who We Are

SelaniX is a manufacturer and supplier of surgical instruments, veterinary instruments, beauty instruments, and medical suits, based in Sialkot, Pakistan. Our website is selanix.co. You can contact us at info@selanix.co.

2. Information We Collect

2.1 Information You Provide

When you use our website forms — including the Contact Form, Request a Quote form, and Product Inquiry form — you may provide:

  • Your full name
  • Email address
  • Phone / WhatsApp number
  • Company name
  • Country and city
  • Product requirements and message content

This information is submitted directly via WhatsApp to our business team. We do not store this information in any database on our website servers.

2.2 Information Collected Automatically

When you visit our website, standard web server logs and browser behaviour may be collected, which can include your IP address, browser type, pages visited, and referral source. This information is used to understand how the website is being used and to improve the experience.

2.3 Cart Information

If you use the cart feature on our website, product selection information is stored in your browser's localStorage. This data is stored locally on your device only and is not transmitted to our servers unless you submit a quote or inquiry request.

3. How We Use Your Information

Information you submit through our forms is used exclusively to:

  • Respond to your product inquiries
  • Prepare and send you a quotation
  • Communicate with you about your request
  • Process and fulfill B2B orders where applicable

We do not use your information for marketing without your consent, and we do not sell or share your information with third parties for their own marketing purposes.

4. WhatsApp Communication

Our website uses WhatsApp (operated by Meta Platforms, Inc.) as a primary communication channel. When you submit a form on our website, your information may be formatted and sent to our WhatsApp business number. By using this feature, your message will pass through WhatsApp's platform and is subject to WhatsApp's Privacy Policy.

5. Cookies

Our website may use essential browser cookies or localStorage to provide basic functionality such as remembering your cart contents between pages. We do not currently use marketing, advertising, or tracking cookies. For more information, please read our Cookie Policy.

6. Data Security

We take reasonable steps to protect the information you provide to us. Our website is served over HTTPS. However, no method of internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

7. Third-Party Services

Our website uses the following third-party services:

  • Google Fonts — for typography (subject to Google's Privacy Policy)
  • Font Awesome — for icons (served via CDN)
  • WhatsApp — for business communication (subject to Meta/WhatsApp Privacy Policy)

8. Data Retention

Since form submissions are sent directly via WhatsApp and not stored in a website database, data retention is governed by your WhatsApp conversation history. Cart data stored in localStorage on your device can be cleared by you at any time through your browser settings.

9. Your Rights

You have the right to request information about any personal data we may hold, to request correction of inaccurate information, and to request deletion where applicable. To exercise these rights, please contact us at info@selanix.co.

10. Children's Privacy

Our website is intended for B2B business use by professionals and companies. We do not knowingly collect information from children under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: